Check-in is available from 16:00 (4:00 PM). The reception desk is open 24/7.
Check-out is available until 11:00 AM.
Subject to room availability – please contact the hotel front desk in advance at +48 603 182 929.
Yes; however, please notify the property in advance if you plan to arrive after 22:00 (10:00 PM), as unannounced late arrivals may result in reservation cancellation according to booking terms.
Yes. Please indicate that you require a VAT invoice and provide your company details during booking, prior to making the deposit payment. In the absence of prior notice, a standard fiscal receipt will be issued.
Yes. Breakfast is always included in the price of your stay.
Yes. Breakfast is served as a buffet whenever there are at least 10 Guests staying at the hotel.
Breakfast is served daily from 8:00 to 10:00 AM.
On weekends (Saturday – Sunday) from 8:00 to 11:00 AM.
During summer holidays, breakfast is available daily from 8:00 to 11:00 AM.
Yes – please contact our restaurant manager prior to arrival (+48 798 039 038).
Yes, we provide complimentary high-speed Wi-Fi throughout the entire property.
Every room at Hotel Jantar is appointed with a flat-screen TV, air conditioning, safe, compact refrigerator, and electric kettle.
Bathrooms feature a walk-in shower, hairdryer, complimentary toiletries, and fresh towels.
Detailed descriptions of room types can be found at: https://jantar-ustka.pl/pokoje/
Yes. Parking spaces require advance reservation.
The fee is 25 PLN / night off-season and 50 PLN / night during the summer holiday season.
Yes. We have two 22 kW AC charging stations equipped with Type 2 sockets.
Yes. The parking fee for tour coaches is 200 PLN / night. Advance reservation is mandatory.
Yes, we have rooms fully accessible for guests with reduced mobility.
Please specify your accessibility requirements when making your reservation.
Yes, Hotel Jantar is proud to be a pet-friendly property.
The fee is 60 PLN / night for pets up to 10 kg, or 100 PLN / night for pets over 10 kg.
Our Pet Stay Policy is available at: https://jantar-ustka.pl/regulaminy/
Yes, we provide modern conference rooms ideal for corporate workshops, meetings, and business retreats.
We provide comprehensive event catering, coffee breaks, and meals. Please contact our event manager (+48 798 039 038) for a tailored event proposal.
Yes, we organize special events year-round (birthdays, first communions, anniversaries, memorial banquets, etc.) as well as weddings (weddings are hosted with the exception of July and August).
An iron and ironing board are available for loan at the front desk.
Selected room types—Comfort Plus, Suite rooms, and Apartments—come standard with an iron and ironing board located in the wardrobe.
Children up to 6 years of age stay free of charge. Infants aged 0–2 stay free sharing existing bedding or in a baby cot.
Children aged 15 and older are charged at the full adult rate.
Yes, complimentary luggage storage is available at the front desk.
Yes.
Bathrobes can be rented at reception for 15 PLN per piece for the duration of your stay.
No. The entire property (guest rooms, balconies, terraces, common areas) is strictly non-smoking, including traditional tobacco products and e-cigarettes.
Two designated outdoor smoking areas are available (outside the main entrance and by the side entrance).
Violation of the smoking policy carries a fee of 500 PLN.
Yes, our wellness zone includes a swimming pool, children’s paddling pool, jacuzzi, dry Finnish sauna, and steam room.
Hotel guests enjoy unlimited, complimentary access to the pool facilities.
In the rare event of equipment maintenance or downtime, room rates are not subject to adjustment.
Yes. Night quiet hours are observed between 22:00 and 07:00 (10:00 PM – 7:00 AM). Excessive noise, unpleasant odors, or any disruptive behavior that disturbs the comfort of fellow guests is strictly prohibited.
The hotel reserves the right to host scheduled private events.
No. Consuming alcohol and using the Wellness Zone (pool, paddling pool, jacuzzi, and saunas) while under the influence of alcohol is strictly prohibited.
The hotel grounds feature an indoor playroom and an outdoor playground. Supervised children’s entertainment and creative workshops are organized daily during winter school breaks and summer holidays.
Yes. Advance reservation of parking spaces is required.
Espresso-machine coffee, hot teas, still water, and non-carbonated fruit juices.
A child’s identification document (passport, ID card, or student card) is requested. If unavailable, an official declaration form must be completed at check-in, in accordance with child protection legal regulations.
No. Storing bicycles inside guest rooms or on balconies is strictly prohibited.
No. For departures at 7:00 AM, we can prepare a breakfast takeaway box. The earliest restaurant breakfast service begins at 7:30 AM upon advance notice to the front desk the day before.
Yes, all rooms include an electric kettle, mugs, and complimentary tea bags.
No. Dinner service includes selection of hot tea, water, and non-carbonated fruit juices.
Yes. The front desk operates a seasonal bicycle rental service from May to September. Rental fees apply.
City bikes, children’s bikes, and child bike seats are available.
Yes, a dedicated e-bike charging point is conveniently located in front of the main hotel entrance.
No. Breakfast is served as a dine-in buffet, and taking food outside the restaurant is not permitted.
Freshly packed lunch boxes are available for purchase at 50 PLN.
No. The local resort / spa tax must be settled strictly in cash upon arrival at the front desk.
Yes, guest laundry service is available at 70 PLN per 5 kg load. Turnaround time is up to 48 hours.
